Case Studies

We have worked with many global clients and have successfully delivered on a wide range of projects.

Our business has grown largely through personal recommendation. We have close relationships with all of our clients and fully respect client confidentiality.

If you are interested in knowing more about what we do and the sectors we have worked in, please click here to contact us to receive the relevant case studies. We would be delighted to work with you as a travel consultancy partner and will provide client references as appropriate.

Agency Evaluation 

Independent performance review of TMC against contract and service expectation

Agency Service Transformation

90 day plan to recover TMC service across 12 markets, increased service satisfaction by 80%

Agency Transition

Implementation of a new TMC for a global client  across multiple markets

Crisis Management

E2E review of crisis management processes and data, reengineering process to enable best-in-class crisis management

Data Transformation

Implementation of tailored KPIs to drive data quality and training on how to deliver meaningful and actionable reporting

Online Sourcing & Implementation

Sourced and implemented a solution to enable a one-top shop for multiple travel services

Online Project Support & Advisory

Provided subject matter expertise working alongside the client’s own travel team

Online Re-implementation

Redesigned and re-launched an online programme increasing adoption by 54%

Online Review Return on Investment

Reviewed a selection of short-listed online suppliers and independently established a true ROI for each tool against supplier capabilities

Contact Us

Opteva Limited
37th Floor
One Canada Square
Canary Wharf
E14 5AA

Tel: 0845 017 8033

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