We have worked with many global clients and have successfully delivered on a wide range of projects.
Our business has grown largely through personal recommendation. We have close relationships with all of our clients and fully respect client confidentiality.
If you are interested in knowing more about what we do and the sectors we have worked in, please click here to contact us to receive the relevant case studies. We would be delighted to work with you as a travel consultancy partner and will provide client references as appropriate.
Agency Evaluation
Independent performance review of TMC against contract and service expectation
Agency Service Transformation
90 day plan to recover TMC service across 12 markets, increased service satisfaction by 80%
Agency Transition
Implementation of a new TMC for a global client across multiple markets
Crisis Management
E2E review of crisis management processes and data, reengineering process to enable best-in-class crisis management
Data Transformation
Implementation of tailored KPIs to drive data quality and training on how to deliver meaningful and actionable reporting
Online Sourcing & Implementation
Sourced and implemented a solution to enable a one-top shop for multiple travel services
Online Project Support & Advisory
Provided subject matter expertise working alongside the client’s own travel team
Online Re-implementation
Redesigned and re-launched an online programme increasing adoption by 54%
Online Review Return on Investment
Reviewed a selection of short-listed online suppliers and independently established a true ROI for each tool against supplier capabilities
